Convergys Named #1 BPO Company in BusinessWorld Most Respected Companies Survey
Cincinnati, United States and Delhi, India
, 2006-06-26
Convergys Corporation (NYSE:CVG) has been recognized as the #1 BPO Company in India, in BusinessWorld's Most Respected Companies Survey.
India's Most Respected Companies is a peer perception survey of senior managers who are asked to rank companies in their industries on seven parameters including innovativeness, quality and depth of management, financial performance, ethics and transparency, qualities of products or services, people practices/talent management, and global competitiveness.
Convergys was clearly the #1 Most Respected BPO Company in India according to survey results.
"Convergys is focused on providing the best customer relationship management solutions available to our clients and we achieve this superior quality by investing in technology and people in promising areas of the world," said Dennis Ross, Convergys' vice president of client support. "Our state-of-the-art operations in India are a source of pride for the company and we feel that with continued attention to technology and training, the capabilities of our operations in India will continue to expand and provide high quality jobs throughout the country."
"We are honored to receive this recognition from BusinessWorld and hope that our ongoing investment in the brightest and most talented professionals in India will continue to grow Convergys' positive reputation throughout the country," said Dr. Bawa Singh, Convergys' interim vice president and country manager, Customer Care, in India.
From its facilities in India and globally, Convergys is a world leader in providing customer care, human resources, and billing services. Convergys employs over 11,000 men and women in nine state-of-the-art facilities throughout India. They provide customer support via telephone, web chat, and email; support employees and retirees through multi-channel communication vehicles; and support more than 100 million active customer accounts for Convergys clients around the globe.
Editor's Notes:
-- Digital pictures of both Mr. Ross and Dr. Singh are available on request.
-- Convergys Corporation is hiring for many different positions in India. Please submit your resume to [email protected]
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P; 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 65,000 employees in 74 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Contact
CONTACT:
Convergys Corporate Communications
John Pratt
+1 513 723 3333
or
Convergys in India
Sunanda Sanganeria
+91 11 413 24 969, ,
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