Kingfisher Airlines Ensures Good Times Every Time

Mumbai, Maharashtra, India , 2006-06-09

Kingfisher Airlines, India's first and only private airline to receive the prestigious, 'Best New Airline of the Year' award in the Asia-Pacific and Middle East region from Centre for Asia Pacific Aviation (CAPA) has taken up unique measures to indulge their guests even during the tough monsoon times.

The rainy season is when most airlines experience maximum flight disruptions, and Kingfisher Airlines has come up with various innovative ways to ensure their guests are not discomforted by the monsoons. On days of heavy rains, valets will be employed at airports to carry big canopy size umbrellas and escort guests. Furthermore, Kingfisher Airlines will provide complimentary umbrellas to all their guests at the airports on such bad weather days.

‘King Mobile’, a unique service already launched by Kingfisher Airlines, enables a guest to get the latest flight information on his or her cell phone, via SMS. Guests can keep themselves updated at all times as information on schedules, flight status and guest assistance numbers in various cities and flight schedules can be availed of instantly, just by typing “King” and sending an SMS to 6388.

Accessible information is the order of the day, and Kingfisher Airlines is ensuring that all pertinent information is available easily to its guests. Helpline and Call Centre numbers will be displayed at various touch points, with regular updates via tickers and scrolls on leading radio and TV Channels. For the privileged members of Kingfisher Airlines ‘King Club’, e- mails are being sent with the helpline numbers and other pertinent information. In all cities serviced by Kingfisher Airlines flyers with helpline numbers and easy contact information will be disseminated at the airports.

Mr. Girish Shah, General Manager Marketing, Kingfisher Airlines Ltd. added, “We at Kingfisher Airlines treat customers as our guests and our endeavor is to ensure their utmost comfort at all times. Our initiatives like valet service, complimentary umbrellas and King Mobile are geared to serve our guests during monsoons like no other airline ever has.”

About Kingfisher Airlines

Kingfisher Airlines is India's first and only private airline to receive the prestigious, 'Best New Airline of the Year' award in the Asia-Pacific and Middle East region from Centre for Asia Pacific Aviation (CAPA). Kingfisher Airlines has also been voted as the 3rd Most Successful Brand Launch of the Year 2005, in the annual Brand Derby Survey conducted by India’s leading business daily-Business Standard. In another Survey conducted by agencyfaqs.com and Brand Reporter, Kingfisher was voted as the 7th Buzziest Brand of 2005 amongst 2000 leading national and international brands. More recently, Kingfisher Airlines has bagged the “Service Excellence for a New Airline” award from Skytrax, a UK based specialist global air transport advisor.

The latest addition to the list of laurels is the “Best New Domestic Airline for Excellent Services and Cuisine” award from Pacific Area Travel Writers Association (PATWA), the biggest travel writers’ organization, representing members from 70 countries across the globe, that conducts independent annual surveys across various industries related with Travel and Tourism in order to select the best in each category.

Kingfisher Airlines commenced operations on May 9th, 2005 with a brand new fleet of aircraft. Kingfisher Airlines offers Full Service at True Value and promises an unparalleled experience to the Indian air traveller. On offer are extra-wide seats and spacious leg room, delicious gourmet meals, international-class cabin crew and a whole host of comforts and delights.

Kingfisher Airlines also facilitates doorstep delivery of tickets on guest request. Kingfisher Airlines has further raised the bar by introducing the Indian business traveller to a premium product- Kingfisher First, the finest experience in the Indian skies. For more information on Kingfisher Airlines log on to www.flykingfisher.com . Fly the Good Times with Kingfisher Airlines.

Contact

Ritu Bararia, Sr. Manager PR and Corporate Affairs, Kingfisher Airlines Ltd, +91 93508 66639
[email protected]