Convergys Expanding Hyderabad Facility

Cincinnati, United States and Hyderabad, Andhra Pradesh, India , 2006-12-07

Convergys Corporation (NYSE:CVG), a global leader in providing customer care, human resources and billing services, announced today the expansion of its software development campus in Hyderabad's HITECH City.

Convergys has taken an additional floor in the facility, bringing its total space to 200,000 square feet. Convergys has already moved 80 developers who specialize in learning courseware to work in the expanded facility in Hyderabad. Total employment at the advanced software development center now exceeds 1,200 as the learning development team joins the well-established billing software team at this common location.

"Since many companies require custom-developed learning content, Convergys courseware developers in Hyderabad and at other Convergys locations seamlessly support comprehensive curriculum design and development services for all mediums - including rapid e-learning, simulation, classroom and print," said Marianne Langlois, vice president of Professional Services - Learning, for Convergys Corporation. "They join other advanced development experts in Convergys' Hyderabad facility to create state-of-the-art business support systems software."

"India has consistently proven itself as an ideal location for Convergys thanks to the skills and talents of the excellent English-speaking work force available here. This expansion confirms our belief that India is and will continue to be a strong, continuing focus for Convergys," said Paresh Shah, vice president and Country Manager, India, for Convergys' Information Management business.

The unique Hyderabad IT campus is Convergys' eighth facility in India. Convergys currently operates seven of the largest, multi-client, US-company-owned, contact centers in cities across India including New Delhi, Mumbai (formerly Bombay), Pune, and Bengalooru (formerly Bangalore). Employees at these contact centers provide technical help desk services along with customer support for Fortune 1000 companies in financial services, communications, consumer products, and other industries. Including the Hyderabad campus, Convergys has more than 10,000 employees in India.

Editor's Note:

Convergys Corporation is hiring for many different positions in India. Please submit resumes to [email protected].

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P; 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 68,000 employees in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Contact

CONTACT: Sunanda Sanganeria for Convergys in India +91 98 11 553 623 or John Pratt, Convergys Corporate PR, Cincinnati +1 513 723 3333 or [email protected], ,